Understanding the fine print.
WHO CAN TAKE OUT A LANDLORD’S LAWYER POLICY?
The owner of a dwelling which is leased and includes his or her duly authorised agent or person who is in lawful possession of a dwelling and has the right to lease it.
HOW MUCH WILL IT COST ME?
The monthly premium is R195 per property leased for cover up to R200 000 worth of legal services per case / claim. This affordable premium offers you as a Landlord a comprehensive legal safety net, knowing that you can count on the support of a powerful professional network should you have any legal issues with your tenant. Our premiums are reviewed annually.
DO WE PAY ANYTHING APART FROM THE PREMIUM FOR THE BENEFITS?
No, there are no excess or hidden costs.
HOW CAN WE APPLY FOR A POLICY?
– You can complete the online application – just click the “Join Today” button; or
– You can complete a policy application with an accredited broker; or
– Call us on 012 665 2500 for further information; or
– Submit an enquiry for information or request a call back on our website.
WHAT AM I COVERED FOR?
We provide legal service cover to the value of R200 000 per case / claim in respect of the Insured Matters mentioned in the policy. You can also refer to the benefits page of the website to see what those insured events are.
WHEN DOES THE POLICY START?
Your policy starts on the date of the first premium payment.
WHERE CAN WE OBTAIN YOUR TERMS AND CONDITIONS
You can access our policy wording here.
WHAT ARE YOUR EXCLUSIONS?
View our policy wording for the policy exclusions.
WHEN CAN I START USING THE BENEFITS?
From the inception of your policy, you can start using the service. However, utilisation is limited to advice only. Only after you have the policy for more than three months, you will be entitled to the litigation and representation benefits.
IS THERE A WAITING PERIOD?
Yes, a 3-month waiting period is applicable but only with regards to litigation and representation in court. Representation in any matter only becomes active after expiry of the 3-month waiting period from the policy start date and matters that arose prior to the policy start date, or within the 3-month period, are excluded.
You are however entitled to legal advice from the start of your policy.
WHAT ABOUT PRE-EXISTING MATTERS?
Matters that existed or originated prior to the starting date of your policy are excluded. For those matters you are only entitled to advice.
HOW OFTEN CAN WE USE THE SERVICE?
As frequently as required.
DOES LANDLORD’S LAWYER USE A CALL CENTRE?
We do not use call centres and all calls are attended to by lawyers directly through our Head Office.
WILL WE BE ASSISTED BY A LAWYER WHO IS AN EXPERT IN RENTAL LEGAL MATTERS?
Yes, always.
HOW GOOD ARE YOUR LAWYERS?
Only top experienced lawyers in SA have been pre-selected and are part of our panel of legal practitioners.
WILL WE BE ASSISTED BY AN EXPERIENCED LAWYER?
Yes, each lawyer on our panel has a minimum of 5 years practicing experience.
DO YOU HAVE BRANCH OFFICES?
No, we have a central head Office in Pretoria with a nationwide panel of over 1000 attorneys and advocates.
WILL YOU HAVE A LAWYER IN MY TOWN?
Yes, we can assist you in any town/area in South Africa. Our legal panel reaches all 9 provinces.
HOW ARE PREMIUMS COLLECTED?
Premiums are collected via debit order.
WHEN CAN A POLICY BE CANCELLED?
Anytime and with immediate effect.
IS THERE A PRESCRIBED PERIOD WITHIN WHICH A CLAIM MUST BE LODGED?
Claims must be instituted within 31 days from the date of an insured event or on which You became aware of an occurrence of an insured event or a claim against You that falls within the ambit of an insured event.
DO YOU HAVE A COMPLAINTS POLICY OR PROCEDURE?
You can access our complaints by requesting it from our offices.
DO YOU HAVE A CONFLICT OF INTEREST MANAGEMENT POLICY OR PROCEDURE?
You can access our conflict of interest management policy here.
WHERE ARE YOUR OFFICES?
1524 Swartrenoster Street, The Wilds Estate, Pretoriuspark, Pretoria.
